Dear Rock & Water Creations, (As a funeral director and one of your customers), I just wanted to share with you again how pleased we are with my son Jeff's "Honor Rock."
When I met (staff from your company) at the Cremation Association of North America's annual convention in Boston, I was impressed with your memorial "stone" products. When I returned to Florida I shared with my co-workers the new products I had learned of at the convention.
Your brochure of literature and photos (which by the way is very professional and beautifully done) stood out as one of the most unique new products, not only for their serene beauty, but because of the portable advantage of the memorials.
Our area is very transient and many people do not want a permanent memorial site. Many families who wish to keep the cremated remains at home, or scatter, often times still want to memorialize their loved one. Also families choosing burial who are not able to, or who would not, visit the cemetery may appreciate this option.
(Your staff) had told me the best way to present the monuments is to display a sample model in the landscaping near the front entrance of the funeral home. Well, I hadn't gotten that far when my husband and I (also a funeral director) were faced with the sudden death of our 24 year-old son the following November.
I needn't explain the emotions we experienced, but I will tell you we knew we didn't want him alone in a cemetery. We opted for cremation and chose to keep Jeff at home.
Knowing we wanted to memorialize him in some way we decided to expend our energy in a positive manner by creating a garden of life in our back yard. We call it our "Jeff Garden." We knew the garden needed a "monument" in Jeff's honor and we knew we didn't want a traditional looking one. We wanted something unique and fitting to Jeff's life. Your products came to mind.
As a family we chose the "Honor Rock." The ordering process was so simple!!! First of all, the detailed photos were very easy to choose from. Our 15 and 13-year-old sons made the selection. We designed the garden around where the rock was to be situated.
We placed the order online, received and approved the text confirmation via e-mail, and in a short four or five weeks the large package was delivered to our door. The blown insulation packing secured the rock in the box for perfect shipping protection. We removed the monument from the box and placed it in the garden.
We sit in our Jeff Garden frequently, and seeing his name on the inlaid bronze plate of the Honor Rock keeps his memory alive. For us it is not memories of sadness, but rather good memories of the great life we had together!
I will offer and highly recommend this product line to the families I serve from true first-hand experience.
Thank you again!
Kellie Hoodiman
Panciera Memorial Home
Hollywood, Florida |
